GF Limousines – Australia’s Chauffeur Service (GF Limousines) are not common carriers and may refuse to carry any person(s) without giving reason. GF Limousines is responsible for services provided by it and has no liability for any other services.
It is the hirer’s responsibility to read the FULL TERMS & CONDITIONS closely as confirming a booking confirms you accept and are bound by the TERMS & CONDITIONS.
Subject to the terms, GF Limousines, have no responsibility for costs or losses including missed flights or travel connections, resulting from diversion, substitution, alterations, cancellations, delay’s or booking errors. It is the hirer’s responsibility to advise of any changes as full costs may be incurred.
Passengers must comply with all laws and regulations in the state they are travelling and with the instructions of GF Limousines.
Except as otherwise provided by these terms, and to the extent permitted by law: (a) GF Limousines, are not liable for death of or injury to any person, for loss or damage to luggage or goods, for delay’s, or for consequential or other loss of any kind, arising directly or indirectly from negligence or omission or some other cause in connection with provision or non-provision of any services and (b) Is not liable for inaccuracy in any information concerning transport services or its prices.
Any changes/amendments to your booking after confirmation can only be accepted subject to availability. GF Limousines, reserves the right to charge an amendment fee in respect of any change to your booking, in addition to any other applicable charges in relation to the amendment.
Food & beverages, excluding bottled water, are not to be consumed in the vehicle.
Credit card surcharges may apply.
If the transport or service is purchased with a credit card, purchaser agrees to make payment in full when billed or in extended payments in accordance with the standard policy of the issuer of the credit card.
Our chauffeurs will at all times drive at safe and sensible speeds and in accordance with legal speed limits, traffic and current road conditions and furthermore the driver reserves the right to deny access to a venue they feel may put the passengers and vehicle in an unsafe situation.
You, the client, are liable for any charge levied by GF Limousines in respect of any damage caused to a vehicle due to your instructions or any directions you give to the driver or chauffeur. The driver or chauffeur reserves the right to evict any clients from the vehicle due to any inappropriate or unruly behaviour. No refund will be offered in these circumstances.
The hirer is responsible for any charges levied by GF Limousines, in respect of extra time in the event that changes are made to the original booking either by the booker or passenger. This includes any extra charges levied where you choose to extend the duration of your booking and/or add additional stops to the original booking.
GF Limousines are insured for passenger travel. This insurance is for public liability and NOT travel insurance. Although every effort will be made to ensure the safe keeping of personal property, we do not accept liability for loss or damage of personal items. Please check that you have sufficient coverage for any personal property that is brought onto our vehicles.
GF Limousines will not assume liability for any lost or misplaced personal property. In the event the customer leaves personal items in the vehicle GF Limousines shall try to deliver any items back to the Customer at their expense.
Our sedan’s maximum luggage limitations are two (2) normal sized suitcases (check in size for a plane) plus two (2) piece of hand luggage/soft luggage (carry-on for a plane) or one (1) large suitcase plus one (1) set of Golf Clubs and one (1) soft luggage. Customers should consider booking a larger vehicle such as a People Mover with trailer if they have more luggage than a sedan can accommodate. Additional luggage transfer will incur further cost to the client, price on application at the time of booking. No suitcases will be transported inside the passenger area of the vehicle due to transport regulations & safety concerns.
Additional charges will apply for all extra pickup/set downs required en-route unless already quoted.
Please be assured that GF Limousines, will take every reasonable safeguard to achieve an on time service, however in the unlikely event of our chauffeurs being late due to circumstances howsoever caused, no liability will be accepted by GF Limousines.
Pets are not permitted in the vehicles, with the exception of “guide or hearing dogs’’ and a blanket/mat must be provided by the passenger travelling.
Prices are current at the time of quotation and subject to availability at the time of booking. All quoted prices include GST. GF Limousines, reserves the right to pass on, without notice, any increases that may occur in any applicable airport charges, road & bridge tolls, entry fees or parking charges. Airport delays on location waiting: in regard to airport pickups, GF Limousines will monitor all aircraft movements. If passengers are delayed after arriving at the terminal, additional fees may apply for each additional 5 minutes or part thereof.
See the Waiting Time section of the Terms & Conditions.
Under Australian laws, it is compulsory that all passengers wear seat belts where fitted at all times when the vehicle is in motion.
Smoking is not permitted by state law in any GF Limousines vehicle. Charges will apply, at the discretion of the chauffeur or GF Limousines , if any passenger is found to be smoking in any GF Limousines , or GF Limousines service-providers’ vehicle.
Either full payment or a deposit is required for Special Occasions such as, but not limited to, Weddings, School Formals, Sporting Events and Concerts. If a deposit has been made, full payment is required either prior to or at the conclusion of the event. Surcharges may apply to such events.
Credit card details are required to secure all bookings.
GF Limousines , reserve the right to use the services of other approved hire car/van/bus service providers as required. These operators have been pre-qualified by GF Limousines and deemed to be of a sufficient quality to provide services on GF Limousines ’ behalf. These providers, for the duration of the booking, remain under the supervision of GF Limousines, at all times.
Cancellation charges will apply when:
Special Cancellation Policy applies for Weddings and Events.
As-Directed or Hourly Booking Cancellation Terms:
Full charges will apply when cancelling a Mini-bus or a Bus/Coach booking within 24 hours from the scheduled pick-up time
Full charges will apply when cancelling a Sedan, SUV or a People Mover booking less than 12 hours prior to the scheduled pick-up time
50% charge applies when cancelling a Sedan, SUV or a People Mover booking between 12 hours and 24 hours prior to the scheduled pick-up time
Please note that the above terms and conditions are subject to change and are binding upon acceptance of our services. By engaging our services, you agree to comply with these terms and conditions.
GF Limousines offers well above industry-standard complimentary waiting time for all bookings. Complimentary waiting time is applied as follows:
Waiting time rates apply.
*Weddings – $2 per minute*
*Car/SUV/Van – $1 per minute*
*Luxury Mini Bus – $1.5 per minute (8-14 seater)*
*Luxury Bus – $2 per minute (16-21 seater)*
Waiting time rates include GST.
Waiting time rates apply to individual bookings via the GF Limousines website, unless otherwise specified on your individual rate sheets and/or contracts.
*All flights are tracked via radar and complimentary waiting times only begins from the moment the plane lands, regardless of any flight delays.
Some surcharges may apply on public holidays, when making bookings.
Typically, surcharges will be incurred on Christmas Day and New Years Eve / New Years Day.
A 25% Surcharge applies for all vehicle type bookings that begin between midnight and 04:59hrs.
If a booking begins prior to midnight and continues past midnight, the portion of the journey that continues past midnight will incur the 25% surcharge.
*Certain contracts or rate schedules may contain different terms to those listed above. The terms contained within valid and current contracts and/or rate schedules will supersede the above terms with respect to After Hour Surcharges.
As GF Limousines is classified as a pre-booked service, there is an expectation under the law that there is sufficient notice for a child restraint to be fitted, unlike the nature of taxi services.
Therefore, all children under the age of 8 years must be seated in a Baby Capsule, Baby Seat or Booster Seat as determined by Australian Law.
There is a standard $30 relocation and fitting fee for baby capsules, baby seats and booster seats per booking – not per seat.
$30 fee will be charged for the supply of trailers attached to appropriate vehicles.
If you are travelling with a lot of luggage, please discuss this with our reservations team to ensure the appropriate vehicle and trailer is allocated to your transfer.
If a vehicle and trailer arrive and your luggage does not fit, and the capacity was not discussed prior, you will be required to book an additional taxi service to move all remaining luggage at your own cost.
GF Limousines is not liable for additional charges relating to luggage capacity being exceeded.
Trailers cannot be fitted to the below vehicle types:
Maximum liability, if accepted, will be limited to a refund for the trip in question. All care will be taken, but no liability will be assumed. No claim for liquidated damages, consequential loss for any other costs will be assumed.
GF Limousines shall be under no liability whatsoever to the Customer for any indirect loss and/or expense (including loss of profit) suffered by the Customer arising out of a breach by GF Limousines of this contract.
Your personal information is used for the hiring of GF Limousines services and used for that purpose alone. By entering the GF Limousines secure website booking facility, you understand that all information provided by you is your sole responsibility and GF Limousines accepts no responsibility for any incorrect information provided in respect to the hiring made through this facility. It is not given to a third party except where the purpose relates to fulfilling the obligations of your hiring. Your personal information may be retained for use in future bookings. If at any time you believe the information is incorrect, you may contact us to have it corrected.
Credit Card details are stored securely for the purpose as outlined in our terms and conditions of hire. GF Limousines are obliged under the Confidentiality Deed to keep personal information secure.
GF Limousines may be obliged to surrender your personal information to regulatory authorities and law enforcement officials in accordance with the applicable law. Personal information may also be disclosed to identify, contact or bring legal action against anyone damaging, injuring or interfering with our rights or property.
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